Knowledge base on autopilot

Keep your customer-facing help center current

Without manually writing a single article.

Meet Aspazy

Your help center should reflect the product your customers actually use today—not the version your docs captured some time ago.

But as your product changes, the knowledge needed to keep articles accurate is scattered across code, design files, billing systems, issue trackers, and the rest of your tools.

Aspazy connects to those sources and constantly tracks them for changes, identifying the exact content your team needs to create, update, or remove.

It then uses frontier AI to draft accurate, on-brand help center updates directly inside your existing CX system, like Intercom, for your team to review and publish.

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Every customer support rep knows

The pain when documentation falls behind.

Maintaining docs is a full-time job

Every product change needs a customer-facing docs update. It's a substantial, ongoing effort—fall behind, and documentation debt piles up.

Stale help articles create more tickets

Customers follow old instructions, and Intercom's Fin become useless by relying on outdated articles. Your 24/7 automated support simply breaks down.

Documentation context is spread across enterprise software

Code, design, videos, billing info. It takes human labor to connect it all and maintain.

Keep your knowledge base current

With AI agent that maintains it, in a way that has never been possible before.

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Self-updating knowledge management

Connect your frontend codebase so Aspazy can understand what changed in the product and maintain documentation on autopilot.

Read about our security →

Aspazy detects product changes from your codebase

Enrich help articles with product context

Aspazy pulls context from the rest of your tools to expand your documentation's coverage making it richer and more accurate.

Aspazy enriches drafts using product context from multiple tools

Writes like your team for humans and AI.

Aspazy learns your style of writing, tone of voice, terminology, and article structures. Every update it proposes will match how your team writes.

Aspazy writes for customers in plain language

Nothing ships without your approval

Aspazy submits every article change as a proposal in Intercom—right where your support team already works. Zendesk, Freshdesk, Help Scout, and other CX platforms are planned.

Aspazy publishes updates into your existing CX platform

AI is changing how customer support operates.

94%

Less human time spent maintaining content.

Create or update twice as many articles per month.

98%

Of Aspazy's proposed updates are approved.

A simple setup from start to finish

See Aspazy's AI agent results in just 15 minutes.

Connect your product source

Give Aspazy access to your frontend codebase so it can understand what changed in the customer-facing product.

Connect your Intercom help center

Link the help center your team already uses so the agent can compare product changes with existing articles.

Aspazy connects to your Intercom help center

Review the first AI proposals

Get article updates drafted directly in your CX platform, or watch AI build your Help Center from scratch.

Aspazy prepares first AI article proposals for review

This is responsible AI

Built with security and compliance at the core.

We don't sell or monetize customer content.

Aspazy makes money when users purchase our paid products.

We do not sell or monetize user content, or provide it for advertising purposes, or allow our third party service providers to train their models on user content.

We do not use your content to train our models.

Published security policies

DPA, retention, acceptable use, and security policies live in the Security Center.

Data retention controls

Workspace deletion follows a verified scheduled deletion process.

Encrypted transport and storage

HTTPS/TLS in transit with managed encryption at rest for production storage.

Zero data retention

No training on your data by Aspazy or LLM providers.

Premium support

Support for teams with specialized onboarding and security questions.

Customer-controlled access

You can revoke access to connected applications at any time.

Workspace access controls

Role checks protect workspace settings, runs, and integrations.

Secure integration secrets

Sensitive tokens and provider keys are stored in approved secret storage.

SOC 2 Type II pending

We are not SOC 2 audited yet, but we have implemented SOC 2-aligned security controls and can provide our security documentation under NDA.

Visit our Security Center Contact our team

What Aspazy is not

Aspazy does not replace the platforms your team already uses.

Not a CX platform

Aspazy does not replace Intercom, Zendesk, Freshdesk, or the support workspace where your team manages customers.

Intercom · Zendesk · Freshdesk

Not a technical docs publisher

Aspazy is not for publishing API docs, SDK references, or developer documentation like Mintlify.

API docs · SDK references · Developer docs

Not a support chat

Aspazy is not a live chat or customer messaging tool like Crisp or Chatra.

Crisp · Chatra · Live support chat

Not help center hosting

Aspazy does not host your help center like Help Scout, Intercom, or Chatbase. It prepares updates for the help center you already have.

Help Scout · Intercom · Chatbase

Who Aspazy is for

Aspazy is for teams that already use CX platforms.

Busy entrepreneurs

For founders and operators who own product, support, and docs at the same time, and need updates drafted without another manual workflow.

Startups

For lean teams shipping every week that need help articles to keep up with product changes before customers ask the same questions.

Small and mid-market teams

For growing companies with real support volume but no dedicated documentation team, so help content stays current without adding heavy process.

Questions & Answers

Set your Help Center on autopilot

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